Frequently Asked Questions

Everything you need to know about Flowguard. Can't find what you're looking for? Contact our support team.

General Questions

Basic information about Flowguard and what it does

Flowguard is a WordPress plugin that automatically tests your website to make sure everything works correctly. It simulates real user interactions like clicking buttons, filling out forms, and navigating pages to catch issues before your visitors do.

Think of it as having a tireless assistant who checks your website 24/7, especially after updates, to ensure your contact forms still work, your checkout process functions correctly, and your important pages load properly.

Flowguard is perfect for:

  • Business owners who can't afford broken contact forms or checkout pages
  • Agencies managing multiple client WordPress sites
  • Freelancers who want to deliver reliable websites
  • E-commerce stores where a broken checkout means lost sales
  • Anyone who updates WordPress plugins and worries "did I break something?"

No coding knowledge required! Flowguard is designed for non-technical users. You can create tests by:

  • Recording your actions as you click through your website
  • Using our visual step builder to select actions like "Click", "Type", or "Check"

If you can use WordPress, you can use Flowguard.

No. Flowguard has zero impact on your website's frontend performance for visitors. The plugin only runs in the WordPress admin area. Tests are executed on our external servers, not on your hosting, so your site's resources are never affected.

Absolutely. Security is our top priority:

  • All API communications are encrypted with SSL/TLS
  • We never store your WordPress admin credentials
  • Test data is processed and immediately discarded
  • Reports are stored securely with access controls
  • The plugin follows WordPress security best practices

Testing & Flows

How to create and run automated tests

A Flow is an automated test sequence that simulates what a real user would do on your website. For example, a "Contact Form Test" flow might:

  1. Navigate to your contact page
  2. Fill in the name field
  3. Fill in the email field
  4. Type a message
  5. Click the submit button
  6. Check that a success message appears

If any step fails, Flowguard alerts you immediately.

Flowguard supports 10 different step types:

  • Navigate - Open any URL on your site
  • Click - Click buttons, links, or any element
  • Type/Fill - Enter text into input fields
  • Assert/Check - Verify content or element states
  • Wait - Pause for animations or loading
  • Scroll To - Scroll to specific elements
  • Hover - Trigger hover effects/menus
  • Select Option - Choose from dropdowns
  • Checkbox - Toggle checkboxes
  • Radio - Select radio button options

Yes! Flowguard makes WooCommerce testing easy with pre-built operations that combine standard steps:

  • Add to Cart - Add products to the cart
  • View Cart - Navigate to the cart page
  • Proceed to Checkout - Move to checkout
  • Fill Billing - Auto-fill billing details
  • Fill Shipping - Auto-fill shipping info
  • Select Payment - Choose payment method
  • Apply Coupon - Test coupon codes
  • Place Order - Complete checkout

No! Flowguard's Test Mode prevents any real actions from occurring:

  • Emails are blocked - No test emails sent to real addresses
  • Orders are prevented - WooCommerce orders are intercepted
  • Payments are safe - A special test payment gateway is used
  • Stock unchanged - Inventory levels stay the same
  • Users not created - Registration forms don't create accounts

All intercepted actions are logged so you can verify the test worked correctly without any side effects.

Flowguard can trigger tests automatically when:

  • A plugin is updated
  • Your theme is changed or updated
  • WordPress core is updated
  • On a scheduled interval (daily, weekly, etc.)

You can also run tests manually anytime with one click.

Flowguard notifies you immediately when a test fails:

  • Email alerts - Sent to your configured email address
  • Webhook notifications - Send to Slack, Discord, or any service
  • Dashboard indicator - Visual status on the Flowguard dashboard
  • Error screenshots - Optional screenshots showing exactly what went wrong

Monitoring & Uptime

Website health monitoring and uptime tracking

Flowguard's monitoring feature continuously checks if your website is online and performing well. It tracks:

  • Uptime percentage - How often your site is available
  • Response time - How fast your site loads
  • Downtime incidents - When and why your site went down
  • HTTP status codes - Server errors and client errors

You can configure the check interval based on your needs:

  • Every 1 minute (for critical sites)
  • Every 3 minutes
  • Every 5 minutes (recommended)
  • Every 10 minutes
  • Every 15 minutes
  • Every 30 minutes
  • Every 60 minutes (for lower priority sites)

Monitoring checks are performed from Flowguard's external servers, not from your WordPress hosting. This is important because:

  • If your server goes down, the monitoring still works
  • You get an accurate outside-in view of your site's availability
  • No load is added to your hosting resources

Flowguard alerts you immediately when downtime is detected:

  • Email notification - Instant alert to your inbox
  • Webhook integration - Send alerts to Slack, Discord, Teams, or any webhook endpoint

You'll also receive a notification when your site comes back online, including the total downtime duration.

Technical Questions

Requirements, compatibility, and technical details

Flowguard requires:

  • WordPress 5.8 or higher
  • PHP 7.4 or higher
  • SSL certificate (HTTPS) - recommended for secure API communication

No special server configuration is needed. If your site runs WordPress, it can run Flowguard.

Yes! Flowguard tests your website as a browser sees it, so it works with any page builder:

  • Elementor
  • Divi
  • Beaver Builder
  • WPBakery
  • Gutenberg blocks
  • Any other builder

If a human can interact with your page, Flowguard can test it.

Yes. Flowguard works perfectly with caching plugins like:

  • WP Rocket
  • W3 Total Cache
  • LiteSpeed Cache
  • WP Super Cache
  • Cloudflare

Tests are run on the actual cached pages your visitors see, giving you accurate results.

Yes, Flowguard supports local execution for advanced users. You'll need:

  • Node.js 18.0 or higher installed on your server
  • Playwright browser automation library
  • Configure the local runner port in settings

Most users prefer the remote execution (default) as it requires no server setup.

Flowguard is designed for single-site WordPress installations. For multisite networks, you would need to activate and configure Flowguard on each subsite separately. Each site would count as a separate site in your plan.

PDF reports are generated directly on your WordPress server using the Dompdf library. Reports include:

  • Summary statistics (uptime, response time, incidents)
  • Visual charts for uptime and performance
  • HTTP status code distribution
  • Incident history with details
  • Custom branding (logo, colors, company name)

Reports are stored securely and can only be accessed by authenticated administrators.

Billing & Plans

Pricing, payments, and subscription questions

We accept all major payment methods:

  • Credit/Debit cards (Visa, Mastercard, American Express)
  • PayPal

All payments are processed securely through Stripe with full SSL encryption.

Upgrading: You can upgrade at any time. You'll be charged the prorated difference for the remainder of your billing period.

Downgrading: You can downgrade at any time. The change takes effect at the start of your next billing cycle. You'll keep your current features until then.

Yes! We offer a 30-day money-back guarantee on all plans, including the Lifetime deal. If you're not satisfied for any reason, contact us within 30 days of purchase for a full refund, no questions asked.

When your subscription ends:

  • Automated tests stop running
  • Monitoring checks stop
  • You keep access to historical data for 30 days
  • Your test configurations remain saved

You can renew at any time to resume testing and monitoring.

Yes, absolutely! The Lifetime deal is a one-time payment that grants you permanent access to Flowguard. You'll receive:

  • All current features forever
  • All future updates at no extra cost
  • Priority support
  • No recurring fees ever

This is a special launch offer and won't be available forever, so grab it while you can!

Absolutely! Flowguard is perfect for agencies and freelancers:

  • Pro plan: Up to 5 client sites
  • Enterprise plan: Unlimited client sites
  • Lifetime plan: Up to 10 client sites

Each site gets its own flows, monitoring, and reports. You can even generate white-label reports (Enterprise plan) to share with clients.