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Terms and Conditions

Last updated: December 2025

1. Subject Matter of the Contract

The subject matter of this contract is the use of the WordPress plugin "Flowguard" against payment of a fee. Flowguard is a plugin for WordPress that provides automated testing, monitoring, and reporting capabilities for WordPress websites.

Flowguard enables users to create automated test flows that simulate real user interactions, monitor website uptime and performance, and generate professional PDF reports. The plugin requires a valid WordPress installation (version 5.8 or higher) and PHP 7.4 or higher.

2. Provider Information

The provider of Flowguard is:

Flowguard
Email: support@flowguardwp.io
Website: https://flowguardwp.io

3. Subscription Plans and Purchasing

The User may purchase Flowguard on the basis of various subscription plans via the website flowguardwp.io. The available plans include:

  • Starter Plan: For personal sites and blogs, includes 1 WordPress site and 50 tests per month.
  • Pro Plan: For professionals and small agencies, includes up to 5 WordPress sites and 500 tests per month.
  • Enterprise Plan: For large agencies and businesses, includes unlimited WordPress sites and unlimited tests.
  • Lifetime Plan: One-time payment for permanent access to Flowguard with unlimited sites.

The specific features and limitations of each plan are described on the pricing page at the time of purchase. Prices are subject to change, but existing subscriptions will maintain their current pricing for the duration of their billing period.

4. License and Rights of Use

Flowguard is the owner of all copyrights to the plugin. Upon purchase, the User receives a simple, non-exclusive, and non-transferable right to use the plugin and its updates.

The plugin may be used for the number of websites specified in the selected subscription plan. Users may use the plugin for their own projects as well as for client projects.

The rights of use are limited in time to the term of the contract. This does not apply to Lifetime licenses, which are valid for an unlimited period of time.

The User is not permitted to:

  • Redistribute, resell, or sublicense the plugin
  • Modify, reverse engineer, or create derivative works from the plugin
  • Remove or alter any copyright notices or branding
  • Use the plugin in a way that violates applicable laws or regulations

5. Download and Activation

The provision of the plugin takes place via a download link in the User's account on flowguardwp.io. A prerequisite for the download is the use of a valid license key provided by Flowguard.

The license key must be entered in the WordPress admin area to activate the plugin and enable its full functionality. The license key is tied to the number of sites permitted under the User's subscription plan.

6. Remote Testing Services

Flowguard's automated tests are executed on Flowguard's external servers by default. This ensures that tests do not impact the performance of the User's website hosting.

By using Flowguard's remote testing services, the User acknowledges that:

  • Flowguard's servers will make HTTP requests to the User's website to execute tests
  • Test data is processed on Flowguard's servers and results are transmitted back to the User's WordPress installation
  • No sensitive data (such as login credentials) is stored on Flowguard's servers

Users with specific requirements may configure local test execution, which requires Node.js 18.0 or higher on their server.

7. Test Mode and Safety

Flowguard includes a Test Mode feature that prevents real actions from occurring during automated tests. When Test Mode is active:

  • Emails triggered by test actions are blocked
  • WooCommerce orders are intercepted and not processed
  • Payment transactions use a special test gateway
  • Inventory levels remain unchanged
  • User registrations are prevented

The User is responsible for ensuring that Test Mode is properly configured before running tests that could otherwise affect real data or transactions.

8. Support

User support is included in the price for Flowguard. Support requests must be submitted via email to support@flowguardwp.io.

The response time is usually within 24-48 hours on working days (Monday to Friday, 9am - 6pm CET). Support is provided in English.

Support covers:

  • Installation and activation assistance
  • General usage questions
  • Bug reports and technical issues
  • Feature inquiries

Support does not cover custom development, third-party plugin conflicts (unless caused by Flowguard), or issues arising from modified plugin code.

9. Updates

Flowguard provides regular updates to improve functionality, fix bugs, and address security vulnerabilities. Updates are included in all subscription plans for the duration of the subscription.

Lifetime license holders receive all updates at no additional cost for the lifetime of the product.

The User is responsible for installing updates. Flowguard recommends enabling automatic updates or checking for updates regularly to ensure optimal performance and security.

10. Payment and Billing

Payments are processed securely through SureCart. We accept all major credit and debit cards (Visa, Mastercard, American Express) as well as PayPal.

For subscription plans, billing occurs automatically at the start of each billing period (annually). The User will receive an invoice via email for each payment.

Prices displayed on the website are exclusive of VAT/sales tax where applicable. The applicable tax will be calculated and displayed at checkout based on the User's location.

11. Refund Policy

Flowguard offers a 14-day money-back guarantee on all plans, including the Lifetime deal.

If you are not satisfied with Flowguard for any reason, you may request a full refund within 14 days of your purchase date. To request a refund, contact us at support@flowguardwp.io.

Upon refund, your license will be deactivated and you must remove the plugin from all websites.

12. Subscription Cancellation

You may cancel your subscription at any time through your account dashboard or by contacting support.

Upgrading: You can upgrade to a higher plan at any time. You will be charged the prorated difference for the remainder of your current billing period.

Downgrading: You can downgrade to a lower plan at any time. The change will take effect at the start of your next billing cycle. You will retain access to your current plan's features until then.

Upon cancellation:

  • Automated tests will stop running
  • Monitoring checks will stop
  • You will retain access to historical data for 30 days
  • Your test configurations will remain saved

You may renew your subscription at any time to resume testing and monitoring services.

13. Lifetime License (Early Bird Offer)

The Lifetime license is a special early bird offer available only during the launch period. It is a one-time payment that grants permanent access to Flowguard. Lifetime license holders receive:

  • All current features forever
  • All future updates at no additional cost
  • Priority support
  • No recurring fees

This offer is limited and may be discontinued at any time without prior notice. Once purchased, the Lifetime license remains valid regardless of whether the offer is still available to new customers.

"Lifetime" refers to the lifetime of the Flowguard product. In the unlikely event that Flowguard is discontinued, lifetime license holders will receive at least 12 months advance notice and will be provided with the final version of the plugin for continued use.

14. Limitation of Liability

Flowguard is provided "as is" without warranty of any kind, express or implied. Flowguard does not warrant that the plugin will be error-free, uninterrupted, or meet your specific requirements.

To the maximum extent permitted by law, Flowguard shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, revenue, or data
  • Business interruption
  • Cost of substitute services

Flowguard's total liability for any claim arising from or related to these terms shall not exceed the amount paid by the User for the subscription in the 12 months preceding the claim.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

15. Data Protection

Flowguard processes personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

For detailed information about how we collect, use, and protect your data, please refer to our Privacy Policy.

Key points:

  • All API communications are encrypted with SSL/TLS
  • We do not store WordPress admin credentials
  • Test data is processed and immediately discarded
  • Reports are stored securely with access controls

16. Third-Party Services

Flowguard may integrate with or rely on third-party services, including:

  • WordPress: Flowguard requires a valid WordPress installation
  • WooCommerce: Optional integration for e-commerce testing
  • Stripe: Payment processing

Flowguard is not responsible for the availability, functionality, or terms of service of third-party services.

17. Changes to Terms

Flowguard reserves the right to modify these Terms and Conditions at any time. Changes will be communicated via email to registered users and posted on this page with an updated "Last updated" date.

Continued use of Flowguard after changes become effective constitutes acceptance of the modified terms. If you do not agree with the changes, you may cancel your subscription before the changes take effect.

18. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of Italy, without regard to its conflict of law provisions.

Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of Italy.

For consumers in the European Union, this does not affect your statutory rights under the consumer protection laws of your country of residence.

19. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely reflects the original intent.

20. Contact

If you have any questions about these Terms and Conditions, please contact us:

Email: support@flowguardwp.io
Website: https://flowguardwp.io